Privacy Policy

Privacy Policy for SmartEdGenie

Welcome to SmartEdGenie ("we", "our", "us"). This Privacy Policy describes how we collect, use, and protect your information when you use our SaaS platform, website, and mobile applications.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name

  • Email address

  • Phone number

  • School/Organization details

  • Profile information

b) Student & Academic Data

  • Student names and records

  • Attendance data

  • Academic performance

  • Assignments and submissions

c) Technical Information

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Log data

d) Payment Information

  • Billing details

  • Transaction history
    (Note: Payments are processed securely via third-party gateways. We do not store card details.)

2. How We Use Your Information

We use your data to:

  • Provide and maintain our services

  • Create and manage school accounts

  • Send notifications (email, SMS, push notifications)

  • Improve system performance and features

  • Ensure security and prevent fraud

  • Provide customer support

3. Data Sharing and Disclosure

We do not sell your personal data.

We may share data only with:

  • Trusted third-party services (payment gateways, cloud hosting)

  • Legal authorities if required by law

  • Schools/organizations (as part of system functionality)

4. Data Security

We implement strong security measures including:

  • Encryption of sensitive data

  • Secure servers and firewalls

  • Access control and authentication

However, no system is 100% secure.

5. Data Retention

We retain your data:

  • As long as your account is active

  • Or as required by law

Users can request deletion anytime.

6. Children's Privacy

SmartEdGenie is used by schools and may collect student data.
We process such data only on behalf of schools and under their authorization.

7. Third-Party Services

We may use:

  • Firebase (notifications)

  • Payment gateways

  • Hosting providers

These services have their own privacy policies.

8. User Rights

You have the right to:

  • Access your data

  • Update your data

  • Request deletion

  • Withdraw consent

Contact us for any request.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page.

10. Contact Us

If you have any questions:

📧 Email: contact@smartedgenie.com
🌐 Website: https://smartedgenie.com

11. Compliance (For Play Store)

SmartEdGenie complies with:

  • Google Play Developer Policies

  • Data protection and privacy laws

By using SmartEdGenie, you agree to this Privacy Policy.